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2 or 3 days according to case studies




C1  Introducing the «guiding light» study case

     o    Context and objective of the study case.

C2  Basics and strategic stakes  

     o    Hierarchy of services. The IS and the other systems of the company.

     o    Role, structure and functions of the IS.

     o    Aligning the IS to the corporate strategy.

     o    Case study (Step #1).

C3  The functional stakes  

     o    Describing the structure of the IS.

     o    Describing the running of the IS: Process and data modelling.

     o    Describing the evolution of the IS. Concept of life cycle.

     o    Mastering the complexity: « urbanizing » the IS.

     o    Case study (Step #2).

C4  The technical stakes 

     o    Convergence of technical trajectories.

     o    Choice of architectures. Workstations, Intranet and Datacenter. Cloud.

     o    Mobile tools for “nomads”.

     o    Case study (Step #3).

C5  The stakes of integration

     o    Manual integration. Applicative integration. Integration by process.

     o    Vertical integration in the framework of the company (ERP).

     o    Horizontal integration in the framework of the « extended company » (SCM – Supply Chain Management).

     o    At the end of the supply chain, the customer. Customer Relationship Management (CRM).

     o    State of the art and evolution: towards disintegration.

     o    Case study (Step #4).

C6  The economic stakes

     o    Impact of an IS project as far as the economic balance of the company is concerned.

     o    Economic balance of an IS project.

     o    Economic steering of an IS project, in the course of its life cycle.

     o    IS projects and value creation.

     o    Case study (Step #5).

C7  The stakes of management and governance  

     o    Missions of the IS Department.

     o    From IT management to IS governance.

     o    Outsourcing (Make or Buy). IT managed services.

     o    The IT marketplace. Its actors.

     o    The value chain.

     o    The « value » logic of the actors.

     o    The CIO as a buyer: The procurement process.

     o    Case study (Step #6).

C8  The stakes of security 

     o    The risks.

     o    The action plans.

C9  Synthesis.


This training was provided to Cisco (France and UK), Devoteam, France Telecom (Orange Business Services), Steria etc.

This course is regularly provided since 2003 to Mines-Telecom Institute - Telecom Management School. It was also provided to Ecole Centrale Paris.



At the end of the training, each trainee should:

·         have acquired the concept of information system and should have understood its importance to business competitiveness;

·         know to identify the various technical and functional components of such a system;

·         be able to identify the close correlation existing between the strategy of the company, its mode of running and the architecture of its information system ;

·         be able to assess the key role the information system is playing towards the definition and the implementation of the corporate strategy, as well as its importance for the competitiveness of the company;

·         have acquired the necessary vocabulary to engage in dialogue with IT specialists and should know to identify what is actually hidden behind each word of their technical jargon.

Both structure and educational content can be adapted to the general and operational objectives of the training.



Vocational professional training:

·         Company heads and senior executives implied in a IS project ;

·         Sales executives and sales engineers in the field of information systems and technologies;

·         IT projects leaders, senior IT specialists in a specific field and eager to have a vision of synthesis.

Initial training:

·         Students, with a master's degree, embarked into university studies addressing the issues of information systems and computing sciences ;

·         Students from « Grandes Ecoles » (Engineering, commerce and management) in the French higher education system.


Version en langue française

(c) JP Marca - 2012-2013